About Us

Paradigm People and Paradigm Training are trading names of Paradigm Management Solutions UK Ltd, a Training & Consulting organization founded in 2012. As a collection of independent experts in their own field and coming together under the ParadigmPeople banner, with a vested interest in People, Technology and Value creation. We carefully deliver Business solutions alongside industry focused Accredited training programs at various operational and functional levels within enterprises.

Our tailored and empirical programs help enterprises and individuals to achieve primary strategic, tactical and operational goals by focusing on the core business drivers enabling them to realize breakthrough improvements.

We are an accredited training organization for DevOps, PRINCE2, COBIT5, ITIL, PMP, Agile Project Management, TOGAF, Six Sigma, Lean, and many more certifications. Our course-ware and trainers are accredited by EXIN, IASSC, Peoplecert, APMG UK, PMI USA, SAFe, DevOps Institute and many more.

Our aim
Is to support unceasingly stakeholders in the exposition of value, aligning ourselves and our invested members to Agile principles, combining Development, Operational, Training, Business, Governance and Coaching skills in order to picture and improve Value.

Our mission is this:
– To share knowledge, without financial encumbrance to as many as those who are seeking it
– To reveal value through empiricism (Pragmatism, Experimentation, Observation, Communication & participatory)
– To evolve in our ability to share knowledge
– To be transparent and communicative in all that we do.

Our Standing is this

“People thirst for knowledge and silently understand that knowledge precedes power, creates satisfaction and exposes Value.” – David Knight

“It is not enough to do your best; you must know what to do, and then do your best.” – W. Edward Deming

Some of our Partners & Accrediting bodies

Some of our Clients

Team

David Knight-Junaid

PROFILE

My professional goal is to support, manage and realize Value for all stakeholders in both a Cyber & Physical environment through the seamless integration of necessary Change. Agile has been my chosen path for this goal.

The effectiveness of ‘Business needs’ is influenced by time, by adoption and measured by value. Everything experiences degradation and thus requires change so as a Coach, a Consultant and a Trainer my role is to manage that change by way of exposing and enabling those skills that ensure exposure value at that time, whilst representing the needs of the dependents, and achieved by the exposition of the knowledge already present, through conversation and the systematic facilitation of lessons learned. These are my principle strengths and focus of direction through the use of Agile and predominately DevOps principles.

Agility is essentially empiricism an ‘inspect and adapt’ ideal whilst having the ‘manipulation of value’ as its fulcrum. Value can be measured in a great many ways and in my experience the greatest governance of value being time.
SAFe, LeSS, DAD, RaGE, Nexus, XP, Kanban and a plethora of other Agile frameworks and methodologies are all titles associated with agile processes, the feathers that belong to the bird called Agility and coined by great evangelists of the Software Development Life Cycles that have exhibited continued and measurable elements of value and empiricism over time. Each one sharing in their own disclose of success and failures.

There is no single immutable agile framework or methodology because value is never constant but there are great principles, processes, and relationships that create those great conversations, that reveal knowledge, confidence and learning, with their successes and their failures that lead to empiricism,
With continued Developments, Lean processes, Global permeability between all fractions of the value seekers irrespective to the overarching name economies of time chooses to give it. All that frameworks should do best is to provide great case studies and experiments. Why reinvent the wheel, let’s just ensure that its development remains adaptive, continual and fast and value is constant.

Along came DevOps a step closer to the that winged bird’s goal, so rather than being a feather, in that bird called Agile, we now have clusters of feathers working together.

Accredited Certifications: Prince2 Practitioner, Prince2 Agile Practitioner, Agile Scrum Foundation. Agile PM Practitioner, Agile Scrum Master (ASM), ITIL Foundation in IT Service Management, ITIL Service Strategy, Professional Scrum Master I, Professional Scrum Master II, Management of Processes Foundation, Management of Value Foundation, Management of Risk Foundation, Managing Successful Programs Foundation, Certified Integrator in Agile Service Projects, Certified Scrum Master, Certified Scrum Product Owner, LeSS Practitioner, Certified SAFe Agilist, Certified SAFe Program Consultant 3.0, Professional Scrum Master, Nexus Scaled Professional Scrum, Certified SAFe Program Consultant (SPC4), DevOps Certified Agile Service Manager (CASM), DevOps Certified Agile Process Owner, DevOps Institute DevOps Foundation, DASA Fundamentals, EXIN DevOps Master
Accredited Trainer status Agile Scrum Foundation & Master, DevOps Institute, DevOps Agile Skills Association, DevOps Master Trainer, LITA (Lean IT), SCRUMstudy Trainer. Reduce

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AREAS OF SPECIALTY

• DevOps comprehension and enabling through Training and workshops
• Supporting Extreme Programming techniques (XP), Kan-ban and SCRUM processes
• Lean Process Control via the use of Lean and Six Sigma Techniques
• ITIL and Prince2 Agile Governance Strategies & integration
• Team Building and Agile Coaching
• Extremely competent in Scaling Agile Solutions
• Waterfall & Iterative Development Life Cycles

TIME ZONES AVAILABLE FOR

GMT Greenwich Mean Time Europe UTC +0

SPOKEN LANGUAGE(S)

English

Dr Keith L Jones

PROFILE

I’m based in Sheffield although I come from North Wales – with a name like mine, no surprises there! This location is central and highly convenient for travel as I work throughout the UK and globally. I’m frequently over in the US, Trinidad, the Baltic States, China and Thailand.

Having worked as a manager for SGS, and later ITS, I now practice independently. I played a leading role in the development of third-party corporate social responsibility audit, was the original author of the first global ethical audit standard SA 8000, and was responsible for the roll-out of social responsibility auditing and training worldwide. I’ve also worked as project manager for the Jalandhar Project to eliminate child labour in the football stitching factories of northern India.
In 2003, I became the official auditor for the British Union for the Abolition of Vivisection and implemented the world’s first supplier audit programme to the humane cosmetics standard audit for animal rights in the supply chain. My work on compliance and ethical audit has been published in books by Heinemann, FT Pierson and The Economist. I’m also a delegate to the Smith Institute, a government think-tank, where I contribute to ad-hoc policy forums on compliance and management issues.

UNIVERSITY TEACHING AND TRAINING EXPERIENCE
MBA & DBA International Programme, BEIJING UNIVERSITY 2004-date and Guangzhou Pearl River Management College 2001-2004. Course preparation, presentation and delivery.
Lecturer and course tutor, postgraduate business studies programmes. Programme and syllabus development, course delivery and student mentoring. Research Fellow
SCHILLER INTERNATIONAL UNIVERSITY.
PhD Supervisor, Lecturer, and External Moderator BIRKBECK COLLEGE, UNIVERSITY OF LONDON.
On-line supervisor and mentor for Master and Doctor’s internet tuition programmes WARNBOROUGH WORLDWIDE UNIVERSITY for graduate students world-wide.
Visiting Fellow, Course Tutor, mentor and examiner MBA, MSc and Undergraduate programmes, RICHMOND COLLEGE, THE AMERICAN INTERNATIONAL UNIVERSITY IN LONDON.
PhD Supervisor, Associate Lecturer, undergraduate MSc & MBA SURREY EUROPEAN MANAGEMENT SCHOOL,, now SCHOOL OF MANAGEMENT, UNIVERSITY OF SURREY.
External Assessor BTEC (now EdExcel) 1993-2004
Tutor and Examiner School of Management BSc Hons UNIVERSITY OF HULL AT GREENWICH COLLEGE
Professor and course tutor, undergraduate and MBA programme, THE AMERICAN STATE COLLEGE.
Associate Lecturer, THE OPEN UNIVERSITY. On-line tuition and course direction through IT link and internet mentoring.
Lecturer and Tutor PADERBORN UNIVERSITY , Paderborn, Germany. Lectures and Seminars in Use of English for Business Purposes.
Summer Schools for the AMERICAN INSTITUTE FOR FOREIGN STUDY American international lecture programme.
Lectures for the International Enrichment American international college exchange programme.
Tutor, Fashion Marketing, BA Hons, CROYDON COLLEGE.
Tutor, WEBSTER GRADUATE STUDIES CENTER, REGENTS COLLEGE, LONDON, MBA programme
Assistant Professor of Management, THE AMERICAN COLLEGE IN LONDON (now the AMERICAN INTERCONTINENTAL UNIVERSITY) international university institution, 2,000 students, predominantly from overseas. Full-time faculty member responsible for undergraduate and postgraduate teaching, curriculum development, administration and admissions. Specifically recruited to develop and implement the new international MBA programme.
Responsibility to write and develop all course materials, reading lists, curricula, objectives and outcomes for MBA Strategic Management Capstone Course, Human Resources Management , and Organizational Behavior Courses, academic advisement, curriculum and course development and administration. Headed the team which achieved SACS accreditation.
Production of course material and tutor for the distance-learning MBA programme, DURHAM UNIVERSITY.
Part-time tutor, THE OPEN UNIVERSITY Tyneside
Lectures for the postgraduate programme, project supervision The Business School, DURHAM UNIVERSITY.
Specialist presentations on the management development programme, LONDON BUSINESS SCHOOL.
Graduate and undergraduate lectures, WARWICK UNIVERSITY.
Lectures on productivity in manufacturing, LIVERPOOL UNIVERSITY.
Institution of Industrial Managers programme, SHEFFIELD COLLEGE.
Seminars and specialist presentations PhD and thesis supervision, LONDON SCHOOL OF ECONOMICSINTERNATIONAL
1996: Presentation to International Seminar on Ethical Auditing, Stockholm.
International fora on the iron and steel industry over ten years.
Joint management development programmes in the brewing and drinks industries.
Lecturer and tutor University of Paderborn, Germany.STRATEGIC BUSINESS CONSULTANCY
Management consultancy since 1986, in partnership or as sole trader.
Specific discipline in Quality Systems implementation to ISO 9000 International Standard, environmental and ethical auditing, strategic human resources development, management training and development.
Achievements include the implementation of ISO 900O documented quality system in all member companies of the Executive Group, and Brent Walker drinks division.
Development of unique Quality Measurement System using barcode technology for services sector, implemented at Executive Group.
As consultant, established and developed Commercial Sector Partnership Project for Government Task Force based on South Tyneside.
Resolution of manning dispute in electricity supply involving national security, Northern Ireland.

PUBLICATIONS
University text book, “Steel and Steelworkers”, Heinemann Educational Books ,1983 as “Charles Docherty”
Articles in the Times on manufacturing industry productivity
Occasional published articles on employee relations, productivity and commercial subjects
Fabian Society “Crisis in Steel” 1974
University research direction and thesis preparation.
Current textbook “Corporate Citizenship” on social accountability audit 1998 publication Financial Times-Pitman
Current preparation of study on ethical management implementation for Routledge and proposed editor, Routledge series on ethical management.
Specialist contributor to textbook “Business Ethics” published by FT/Prentice Hall (The Economist) in February, 2001.
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AREAS OF SPECIALITY

International Business Strategy
Operations Management
Financial Management
Health and Safety Management
Environmental Management
Corporate Social Responsibility
Human Resources Management

Employment Relations and Employment Rights
Labour Law and Collective Bargaining
Hazard Analysis and Risk Treatment
Quality Control
Entrepreneurship
Business Process Re-Engineering
Marketing Strategy
Advertising
Purchasing
Corporate Governance

TIME ZONES AVAILABLE FOR

GMT Greenwich Mean Time Europe UTC +0

SPOKEN LANGUAGE(S)

English, French, German, Welsh, Latin.

Deepak Soman

PROFILE

I am a result-oriented Senior Management professional with a high business acumen and thought leadership. I have a positive attitude & in constant pursuit of knowledge & excellence. I believe in collaboration and networking and have been immensely successful in striking win-win long-term relationships with customers during my tenure with multinational organizations and also as an entrepreneur. I am an international trainer, eloquent speaker with leadership qualities.

• SAP SD consultant and worked on SAP support projects involving incident resolutions and enhancements for large projects
• Worked on SAP BI and SAS analytics
• Project and Programme Management of large projects
• Entrepreneurial skills
• Highly experienced in Enterprise architecture in architecting AS IS and TO BE architectures of large organizations under SOA initiatives
• Working on EA tools like ORBUS in configuring the logical model and entity relationship diagrams
• IT Governance and compliance
• IT Service Management in terms of providing IT Services to large customers like XEROX and BBC based on ISO20000 and ITIL framework.
• IT Strategy deployment and strategy mapping in terms of goals cascade mechanism based on Norton and Kaplan Balanced Score Card methodology
• Experience on process depiction methodologies like BPMN, UML and Archimate.
• Experience on Portfolio Management methodologies while involved in Mergers and acquisitions and divestment strategies within a large organization
• Experience on Enterprise level Risk Management in terms of ISO27001, SOX Compliance implementation
• End to End Implementation experience of COBIT5 in large commercial bank
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AREAS OF SPECIALITY

• Certified ‘Solution consultant’ in mySAP Supply Chain Management-Order Fulfillment’ (SAP-SD)
• ISEB certified: Manager’s certificate in IT Service Management (ITIL Manager’s)
• DNV certified ‘internal auditor’ for ISO20000-1:2005
• ASQ certified Six Sigma Black Belt Consultant
• COBIT5 IT Governance standard certified from APMG
• APMG Approved PRINCE2 trainer
• EXIN accredited trainer on ITIL intermediate modules
• APMG Change Management Registered Practitioner
• APMG Change Management Approved trainer & Practitioner

TIME ZONES AVAILABLE FOR

IST – Indian Standard Time Asia UTC +5:30

SPOKEN LANGUAGE(S)

English, Hindi, Marathi

Team Member

PROFILE

Suraj has over seven years of training, consulting and auditing experience while working with organizations in Information and Communications Technology, business services, banking and financial institutions, automobile, manufacturing, building construction, manpower providers and power utility company.

TEACHING AND BUSINESS EXPERIENCE

Information Security
IT Governance, Risk and Compliance
Service Management
Business Continuity
Quality Management
Business Process Review and Re-engineering
Environment Management
Occupational Health and Safety Management
Food Safety Management
Project Management
Process Flow Mapping
Gap and Risk assessment
Internal Audit
Vulnerability Assessment
Penetration Testing
Root Cause Analysis
ISO/COBIT/SSAE16/CMMI project implementation
Environmental Risk Assessment (EIA)
Hazard Identification Risk Assessment (HIRA)
Software quality assurance
Operational risk and compliance management
Business Coaching

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More…Brochure / Literature

AREAS OF SPECIALITY

ISO 9001:2015 (Quality)
ISO 27001:2013 (Information Security)
ISO 22301:2012 (Business Continuity)
ISO 20000-1:2011 (IT-Service Management).

TIME ZONES AVAILABLE FOR

IST – Indian Standard Time Asia UTC +5:30

SPOKEN LANGUAGE(S)

English, Hindi,

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